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EF Tours travelers on a tour

Payments and Fees FAQ

How do I make a payment?

Log in to My Account and select “Make payment” tab.

How do I sign up for EF's Automatic Payment Plan?

Log in to My Account and click on the “Activate" button in the Automatic Payment Plan box in the upper right corner of your account page. You can also begin the process by calling Customer Service at 800-665-5364. If you sign up for the Automatic Payment Plan by phone, you will be asked to send a form so that we have your signature on file.

What are the benefits of EF's Automatic Payment Plan vs. the Manual Payment Plan?

In contrast to standard invoicing by mail, EF's Automatic Payment Plan allows parents and travelers to pay in small, monthly installments automatically deducted from your ATM/debit card or checking account. There are no payments to mail!
  • Extend your final payment deadline up to two months
  • Enroll for FREE
  • Pay in smaller more manageable increments
  • Eliminate late fees
  • Encourage your child to budget savings from a part-time job over a number of months
  • View and manage your account and scheduled payments 24 hours a day through our secure website

Where can I view my account history?

Log in to My Account using your username and password and look at the “Account summary” tab in the middle of the page.

Can I make a payment for multiple travelers?

Yes, there are two ways to do this. If you prefer to pay by credit card, you can do so over the phone by calling Customer Service at 800-665-5364. After you make the payment, please let us know how you would like this money allocated. If you prefer to pay by check, you can mail EF one check and attach a Group Check Form. If you are a Group Leader, you can access an online group check form by logging into your account, and selecting the “Group check” tab in the middle of the page. This online form will include all of your travelers’ names and account numbers automatically. In addition, it will total the amounts you allocate to each traveler to ensure it totals the check amount. Please be sure to:
  1. Write the tour number on the check
  2. Staple the Group Check Form to the check
  3. Retain a copy for your records
  4. Mail Group Check Forms to: EF Tours for Girl Scouts
    2 Education Circle
    Cambridge MA 02141
  5. Please allow 3-4 weeks for mailing and processing.

When is my next payment due/What is my payment schedule/When do I need to pay for my tour?

Log in to My Account and click on “Prepare for departure” in the upper left-hand menu to view the EF payment schedule. You can also sign up for EF’s Automatic Payment Plan to take the worry out of payment deadlines.

Do you take check by phone?

We do not accept checks by phone. Checks/money orders can be mailed to:

Account Services
EF Tours for Girl Scouts
2 Education Circle
Cambridge, MA 02141

Please make sure to include your account information on the check to prevent delays in processing.

What is the non-refundable deposit?

All travelers must pay this non-refundable, non-transferable fee upon enrollment that reserves a traveler's space on an EF tour.

What is a weekend supplement?

The weekend supplement is $35 for any flight departing Friday, Saturday or Sunday in either direction.

What is an adult supplement?

The adult supplement is a surcharge applied to participants who are (or who turn) 20 years of age during the tour, which covers the cost of twin accommodations and adult admission rates. This only applies to some EF Tours for Girl Scouts options. Please consult your Tour Consultant or Customer Service Representative with questions.

When will I get a refund for my overpayment?

If you have an overpayment on your account, please call Customer Service at 800-665-5364 to request your refund. Refunds will not be issued unless we hear from you.

Other FAQs

About us FAQ
Girl Scout Connection FAQ
Find a trip FAQ
Fundraising FAQ